Donation Refund Policy

 

All donations are gifts made voluntarily to Entertainment for Change, a charity (ABN 12 625 157 404) (“Entertainment for Change”, “we” or “us”) registered with the Australian Charities and Not-for profits Commission and endorsed by the Australian Taxation Office as a tax concession charity and deductible gift recipient with no conditions. Where the necessary tax deductibility requirements are met, donors will receive a tax receipt from Entertainment for Change at the time of the donation. Donors who request refunds may not be eligible for tax deductions on their refunded donations.

Refunds may be granted at Entertainment for Change’s discretion. Refunds are granted only in exceptional circumstances, and only when the funds have not been granted to a charity. Some circumstances in which refunds might be granted include when the donation was:

  • Made in error;

  • Made in a materially incorrect amount; or

  • Not authorised by the donor.

Donors with exceptional circumstances such as these may contact us to request a refund.