Privacy Policy

 

Introduction

Entertainment for Change is a charity registered with the Australian Charities and Not-for-profits Commission and endorsed by the Australian Taxation Office as a tax concession charity and deductible gift recipient (“Entertainment for Change”, “we” or “our”).

Entertainment for Change operates a website located at https://entertainmentforchange.org (the “Site”).

This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the Site and all related sites, applications, services and tools regardless of how you access or use them.

When referred to in this policy, the term “personal information” includes any information that can be used to personally identify you. This could include your name, address, phone number, email address or date of birth.

Scope and consent

Entertainment for Change (as a data controller) has implemented this Privacy Policy as part of our commitment to protecting your personal information from misuse. You accept this Privacy Policy when you access or use services, content, features, technologies or functions offered on our Site and all related sites, applications and services, including making or receiving donations (collectively “Entertainment for Change Services” or “Services”).

By accepting this Privacy Policy, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy.

Notification of changes

We may amend this Privacy Policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it and in no event later than 7 days from the date of posting. Your continued use of the Services following the posting of amendments will be considered consent to all amendments to this Privacy Policy. If you disagree with the terms of this Privacy Policy, please do not use the Entertainment for Change Service.

What personal information do we collect?

Entertainment for Change collects certain personal information to provide you with a secure, smooth, efficient and customised experience when you use the Services. This information is collected directly from you, via third parties and/or from other persons when they access the Site or use the Services and may include your:

  • name

  • email address

  • residential and/or postal address

  • phone number

  • donation history

  • payment transaction details

  • payment account details

  • Nominated supporting cause detail

  • account or user ID associated with one of our partners

  • survey responses

Additional personal information you may provide to us: We also collect and maintain records of other personal information that you voluntarily provide to us, for example through a survey. Provision of such information will be voluntary unless such information is necessary for operating the Site and/or Services or otherwise required (for example, if required by law).

We may also collect the internet protocol address (IP address) and other identifying information about the computer or device you use to access or use the Entertainment for Change Services or the Site to help detect possible instances of unauthorised donations or transactions.

Use and disclosure of collected personal information

Entertainment for Change uses personal information to:

operate the Sites and provide the Services, including to:

  • receive donations;

  • verify your identity;

  • communicate with you about your donations, the Sites or Services and unaffiliated businesses;

  • create an account connection between you and a third-party account or platform; and

  • perform compliance checks, evaluate applications, and compare information for accuracy and verification purposes;

  • perform customer service;

  • evaluate ways to improve the Entertainment for Change Services;

  • comply with our obligations and to enforce the terms of our Sites and Services, including to comply with all applicable laws and regulations;

  • prevent fraud and manage risk;

  • manage our business needs, such as monitoring, analysing and improving the Services and the Site’s performance and functionality;

We will not use or disclose collected information in ways not described in this Privacy Policy unless otherwise required by law.

As a necessary part of providing the Entertainment for Change Services and receiving donations, we may disclose information collected from you as described in this Privacy Policy in certain instances, such as:

  • When you donate to the Entertainment for Change via Goods International or any of our other partners, we disclose your name, address, contact details, donation amount, tax receipt and transaction history to that partner to facilitate the donation.

  • We may also provide personal information about you to our third-party service providers under contracts that support our business operations. These third parties are prohibited from using your personal information for any other purpose than those disclosed in this Privacy Policy.

  • We may be subject to legal requirements to disclose information collected through the Entertainment for Change Services, and our policy is to comply fully with all such legal requirements.

  • Cross-border transfers of your personal information

Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, third-party service providers. We and our third-party service providers store and process data in the United States of America and elsewhere. We will protect your information as described in this Privacy Policy even if your personal information is transferred to other countries. By using our Sites and Services, you consent to your personal information being transferred to other countries, including countries that have different data protection rules. We do not represent that our Sites and Services are appropriate or available in any particular jurisdiction.

Accessing and changing your information

You can review the personal information you have provided us and make any desired changes to such information at any time by contacting us.

Information security

Entertainment for Change is committed to handling your personal information with high standards of information security. Access to personal information is limited within Entertainment for Change’s systems, so that only necessary employees can access such information as appropriate to perform specific jobs and tasks (e.g., performing customer service).

We use computer safeguards such as firewalls and data encryption and we implement diligent application security measures such as enforcing multi factor authentication on systems storing customer data.

If you have any questions about our security measures, please contact us.

Contacting Entertainment for Change

If you have any questions or concerns regarding this Privacy Policy, please contact us.

Alternatively, you can contact us at:

Email: support@entertainmentforchange.org